Nectar Media Relations

Last updated: April 14th, 2020


A Free New App to Receive Non-Emergency Video Calls From Police Officers During COVID-19

Police are increasingly experiencing staffing shortages due to COVID-19 related illness, with many of the remaining officers feeling uneasy about contracting coronavirus from the public and each other. Meanwhile, residents still require routine police assistance, even while maintaining their social distance.

To help combat this serious and growing problem, a free new mobile app named Nectar will soon be available to enable residents to receive non-emergency video calls from police to address their concerns without having to meet face-to-face.

This new secure mode of communication keeps residents safe while enabling police departments to provide excellent service to the community at a distance.

Top 5 Questions and Answers

1. Which police departments are set up to call residents on Nectar?

Over 1 in 5 police officers representing over 50% of all agencies in the US have a special law-enforcement app capable of making calls to residents who have Nectar installed today.

2. What if the resident doesn’t have a smartphone or Nectar installed?

While the Nectar app is required to receive a video call, police officers may still opt to respond to you over a regular audio phone call if they can’t be dispatched to your home or business.

3. How much does it cost?

Nectar is a free service, does not contain advertisements, and has strict privacy controls to protect residents’ information.

4. What information do I need to create a Nectar account?

Nectar only requires your mobile phone number in order to connect video calls. Name, email, location and identification are not collected or required to join.

5. When will Nectar be available?

The free Nectar app will be available for download on iPhone and Android devices in the next 10 days. Follow @nectarcall on Facebook and Twitter to receive an alert when you can begin using Nectar.

For more information, see our full set of frequently asked questions at

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Chris Bennett
Founder & Chief Product Officer, Callyo